Terms of Service

Vancity Electrical
Effective Date: March 19, 2026

1. Overview

These Terms of Service govern your use of the Vancity Electrical website and services. By accessing our website or booking our services, you agree to these terms.

If you do not agree, do not use our website or services.

2. Services

Vancity Electrical provides residential and commercial electrical services across Metro Vancouver, including:

  • Electrical installations
  • Repairs and troubleshooting
  • Panel upgrades
  • Lighting installation
  • Safety inspections

All services are subject to availability and may vary depending on location and project scope.

3. Estimates and Pricing

  • All quotes are estimates unless explicitly stated as fixed pricing
  • Final pricing may change based on:
    • Site conditions
    • Additional work required
    • Material cost changes
  • Any additional work will be discussed and approved before proceeding

4. Bookings and Cancellations

  • Appointments must be scheduled in advance
  • At least 24 hours notice is required for cancellations or rescheduling
  • Missed appointments or late cancellations may result in a service fee

5. Payment Terms

  • Payment is due upon completion unless otherwise agreed
  • Accepted payment methods will be outlined prior to service
  • Late payments may be subject to additional charges

For larger projects:

  • A deposit may be required before work begins
  • Progress payments may be scheduled

6. Customer Responsibilities

You agree to:

  • Provide accurate information about your property and issue
  • Ensure safe and reasonable access to the work area
  • Remove obstacles or hazards before work begins

Failure to do so may result in delays or additional charges.

7. Permits and Compliance

  • All work is performed in accordance with British Columbia electrical codes and safety standards
  • Permits will be obtained when required unless otherwise agreed
  • Inspections may be required depending on the scope of work

8. Warranties

  • Workmanship may be covered for a limited period
  • Manufacturer warranties apply to parts and materials

Warranty does not cover:

  • Misuse or improper maintenance
  • Work altered by others
  • Normal wear and tear

9. Limitation of Liability

Vancity Electrical is not liable for:

  • Indirect or consequential damages
  • Pre-existing issues not visible during inspection
  • Delays caused by external factors

Maximum liability is limited to the amount paid for the service.

10. Website Use

By using our website, you agree not to:

  • Use it for unlawful purposes
  • Attempt to disrupt or misuse the website
  • Copy or reuse content without permission

All website content is owned by Vancity Electrical.

11. Third-Party Tools

We may use third-party tools such as:

  • Online quote calculators
  • Scheduling systems
  • Call tracking and analytics

We are not responsible for third-party systems or their data practices.

12. Privacy

Your use of our services is also governed by our Privacy Policy.

We collect and use information only as needed to:

  • Provide services
  • Communicate with you
  • Improve operations

13. Changes to Terms

We may update these Terms at any time.

Updated versions will be posted on this page with a new effective date.

14. Governing Law

These Terms are governed by the laws of British Columbia, Canada.

15. Contact Information

Vancity Electrical
Website: https://vancityelectric.ca/contact-us/